Cynthia L. McClain

4 Fairgreen Circle

Fairfield, OH 45014

 

                                                        PROFESSIONAL  BACKGROUND

 

I have recently been employed as a Technical Writer and QA Data Business Analyst for a corporate director and global staff of 100+ within Procter & Gamble World Headquarters downtown Cincinnati. I have also worked on several contracted assignments as a Paralegal/Legal Assistant to various attorneys responsible for Estate/Probate, Civil/Criminal, Corporate Business, Insurance Defense Litigation and Real Estate matters.  I possess an extensive background in Federal Compliance and Regulations, Finance (SEC/SOX Compliance & Disclosure), Divestiture, Mergers & Acquisitions.  I have experience assisting with aerospace/military defense contract litigation.  I have also assisted attorneys compile voluminous pharmaceutical databases and review product labeling for litigation purposes.

 

Prior to this, I was employed as a Corporate Compliance Specialist, Contracts Administrator and Executive Assistant to the CEO of a Fortune-5 petroleum company in Los Angeles, California. My main focus was Executive Communications/Technical Writing and Public Affairs.  Below are some of my key responsibilities.

 

PROCTER & GAMBLE          (Contracted)             2016 -  Currently on Assignment

Sharon Woods Innovation Center

 

Currently working as a Project Coordinator and Scheduler, assisting two Band 6 Managers and an international staff of 50+  in the Product Supply & Global Beauty Sector. Responsible for crucial logistics, technical writing and coordination of all travel planning for European and Asian business activity and team site visits. Prepared all passport and visa applications for entry into various foreign countries and liaised with respective consulates for approval and face-to-face interviews.  Prepared and tracked expenses for such travel and submitted via EOL+ for processing. Helped coordinate with Asia and Europe for Product launch success by interfacing with multi-level management and departmental support across functions and sites.

 

FIFTH THIRD BANK              (Contracted)             04/2013 – 12/2015

Downtown Cincinnati Corporate Offices

 

·               Worked as a QA Business Analyst in the Consumer Experience Department communicating with leadership on the status of internal projects by monitoring and tracking data from mortgage sentiments. Responsible for creating statistical logs, project documentation, and data mining for upper management to review.  Attended meetings and help recommend changes in departmental policies and procedures relative to the project.

 

·               Compiled white papers using Excel spreadsheet, technical writing and statistical data to chart improvement over a six-month period and help recommend solutions. Also worked extensively in Fifth Third’s Legal Department as a Paralegal assisting with review and approval of Qdro Retirement Contracts and workers compensation claims.  Also helped insure that all activities were carried out in full compliance with Fifth Third’s regulatory requirements.

 

PROCTER & GAMBLE(Contracted)             03/12 – 01/13

Corporate Headquarters – Downtown Cincinnati

 

·               Extensive use of Microsoft Outlook and P&G in-house scheduling software to manage schedules, invitations and track management meetings all over the world.  Involved in reserving hotel/flight accommodations and posting itineraries for company events.  Assisted staff with foreign passports and visas and liaised with foreign consulates during application process. Coordinated with Office of the President for offsite employee awards & recognition events.

 

·               Organized team off-sites including all lunches, dinners and all-day seminars, conferences, catering, etc. Responsible for technical writing, printing and disseminating written material/agendas advising staff of details for all activities. Helped staff monitor and track P&Gs billion-dollar brands such as Tide, Ivory, Crest, Pampers, etc. thru Excel spreadsheet and other analytical software tools.

 

·               Compiled and collected recent news announcements relevant to the staff and posted to intranet newsletter. Updated organization charts to reflect changes in hierarchy and created and maintained a distribution list/email list. Generated crucial logistics, technical writing and communications to President’s office and all other upper executive management.

                                                                                            12/09 – 01/12

Worked thru Contractors/Temporary Placement agencies accepting long/short term temporary Legal assignments. Will submit detailed information upon request or provide at an interview.

 

 

 

 

CRABBE BROWN & JAMES, LLP      01/08 – 09/08

Cincinnati, OH  45202

 

·               Assisted attorney with preparation of legal documents that may require typing and transcription of memoranda or other technical material (including correspondence, opinions, briefs, pleadings, contracts, interrogatories/answers, admissions, expungements, affidavits, motions, subpoenas, complaints, orders, etc.) from copy, rough draft, dictation or dictaphone. (re Insurance Defense Litigation and Workers Compensation cases). Familiar with medical terminology & dental/human anatomical structure.

 

·               Prepared litigation status reports which sometimes required complex mathematical computations, technical writing and text manipulation in Excel spreadsheet format.  Developed complete liability and damage reports with e-computations and formulas.  Proofread existing documents for proper phraseology and legal format, pdf, photocopying and assembling material with numerous exhibits for e-filing at the Court of Common Pleas, Hamilton County, Ohio, Civil Division.

 

·               Acted as Receptionist greeting clients and assisting with scheduling depositions and interviews.  Answered a multi-line telephone system taking inquiries, screening calls and submitting new business information to appropriate attorney.

 

VOLKEMA THOMAS, LPA             03/06  - 05/07

Cincinnati, OH  45202  

 

·               Updated pleading boards for each case, making sure it corresponds to current court records and docket sheets. Tracking and retrieving case history documentation obtained through the PACER U.S. District Court website. Compiled information, document review/production and data analysis during litigation and discovery processes. Also familiar with SUMMATION document management and review, and another PDF and archiving system.

 

·               Prepared voluminous binders and folders for review by the FBI, USDoJ, USDoD and Attorney General to determine Government intervention. Helped research, technically write and compile a doctors and pharmaceutical database to ensure accuracy of product labeling.

 

·               Worked extensively with aerospace/military defense contract litigation. Compiled tabbed technical documentation of aircraft engine parts and specific costs of each, for review during litigation process. Examined maintenance logs and noted and compared any discrepancies in repair or replacement equipment. 

 

KEATING MUETHING KLEKAMP, PLL            07/05 – 11/05

Cincinnati, OH  45202

 

·               Assisted attorneys with daily correspondence, time entry, and preparation of legal documentation pertaining to Labor and Employment, Trademarks/Patents, Intellectual Property, Construction Law, Commercial Finance, Employee Benefits and Executive Compensation.

 

PARRISH, FRYMAN & MARCUM CO., LPA       03/03 – 07/05

Hamilton, Ohio 45011

 

·               Determined values of stock certificates and savings bonds using Estate Val software, and subsequent liquidation of such for transferring to survivors. Also responsible for all phases and preparation of estate probate beginning with the initial Will analysis, Inventory and Final Account, using Perfect Form software.

 

ATLANTIC RICHFIELD COMPANY (ARCO)    1987 – 9/2000

Los Angeles, California 90017

 

·               Appointed to an ad hoc committee established for the purpose of arranging the safe arrival and departure of several British dignitaries and their complete entourage.  Included preparation of all CEO itineraries, budgets, expenses for both social and business engagements during the visit.  Also acted as liaison to foreign embassies, consulates and Scotland Yard authorities, as well as local FBI and CIA agencies, which required a great degree of technical writing and logistics.

 

·               Assisted Sr. attorney and VP of Finance with Divestitures, Mergers and Acquisitions, Finance and Securities (SEC/SOX compliance 10Q, 10K, 8K & Sarbanes Oxley research, UCC filings, forms 2, 3, & 4 completion – Technical writing).  Also assisted with Board of Directors:  Acted as corporate secretary typing minutes, circulating proxy statements and responding to shareholder/investor inquiries.

 

 

·               Worked extensively with IT programmers assisting with the timely preparation: drafting, technically writing, editing, proofreading and distribution of training & tutorial manuals for new computer software.  Responsible for creating various types of user documentation including how-to guides, references, manuals, cheat-sheets or instructions which included inserting graphics and illustrations.  Helped interpret technical verbiage making it more user-friendly for the layperson (admins & execs) to comprehend and release the document following final approval.

 

EDUCATION

Indian Hill High School Graduate

University of Cincinnati – Two year Liberal Arts courses

                               Accelerated Evening Academic Program

PESI – Certificate/Probate Accreditation, October 2004

Microsoft Office ^2013, Microsoft Outlook, Excel, Powerpoint, Sharepoint, email capabilities, Inter/Intranet electronic website access and knowledge.